Case Management

The Case Management program provides frail seniors with the opportunity to make their own choices regarding long-term care. Case Management offers frail seniors age 60 and over an alternative to nursing facilities or other forms of institutionalized care. The Case Management program helps coordinate community services which will allow older people to remain safely in their home. Each person is monitored by an individual Case Manager who provides assistance in making the appropriate choices that best fit their needs.

Case Management Process:

  • Case Manager will perform a comprehensive assessment of the individual’s needs. Family members or friends are welcome to attend this meeting.
  • Based on the information in the assessment, the Case Manager will discuss what services are needed and what agencies provide those services in the community. 
  • A personalized plan of care will be developed based on the services and agencies the client chooses. 
  • The Case Manager will arrange for the chosen services and be available to provide ongoing assistance and coordination.

There will be a fee for services received. Some services may be covered by Medicare and private insurance. The Medicaid Elderly Waiver program available through the Department of Human Services may help those ages 65 or older who meet medical, income and resource guidelines.

For more information call the Case Management program toll free at 800-331-8906.

Call 1.866.468.7887 or complete a Request for Information

Creating and providing services for individuals to empower them to maintain their independence.